Dubai Metro, operated by the Roads and Transport Authority (RTA) in collaboration with Serco, is one of the most advanced and efficient metro systems globally. As part of its ongoing expansion and commitment to excellence, Dubai Metro is offering a range of job opportunities for the year 2025. These positions cater to various skill sets and experience levels, including roles in security, supervision, and administrative support.
🚇 About Dubai Metro
Launched in 2009, Dubai Metro is the world’s longest driverless metro network, featuring two primary lines—the Red Line and the Green Line—spanning over 80 kilometers with more than 50 stations. The metro system is known for its punctuality, safety, and cost-effectiveness, making it a preferred mode of transportation for both residents and tourists in Dubai. Operated under the guidance of the RTA and managed by Serco, Dubai Metro continues to set benchmarks in urban mobility.
Dubai Metro 2025 Job Positions & Salary Packages
| Position | Experience Required | Salary Package (AED/month) | Key Responsibilities |
|---|---|---|---|
| Security Guard | 2+ years in security | 3,000 – 4,500 | Monitor CCTV, patrol stations, respond to incidents, assist passengers |
| Security Supervisor | 5+ years in security | 5,500 – 7,000 | Supervise security staff, conduct risk assessments, coordinate with law enforcement |
| Crew Manager | 3+ years in operations | 6,000 – 8,000 | Schedule crew shifts, monitor performance, ensure safety compliance |
| Operations Supervisor | 3+ years in transport ops | 5,500 – 7,500 | Oversee train schedules, manage staff, implement operational procedures |
| Administrative Assistant | 1+ years office work | 4,000 – 5,500 | Manage correspondence, schedule appointments, maintain office records |
| Customer Service Representative | 1+ year in customer service | 3,500 – 4,500 | Assist passengers with tickets, handle complaints, ensure positive experience |
| Station Controller | 2+ years in operations | 5,000 – 6,500 | Supervise station activities, monitor staff, ensure operational compliance |
| Technical Support Officer | 2+ years technical support | 4,500 – 6,000 | Maintain systems, troubleshoot technical issues, assist in IT support |
Note: Salaries may vary based on qualifications and prior experience.
Security Staff Positions
Security Guard
Dubai Metro is seeking vigilant and dedicated Security Guards to ensure the safety and security of passengers and staff. Candidates should possess a valid SIRA (Security Industry Regulatory Agency) certification and have a minimum of two years of experience in a similar role. Fluency in English is preferred, and knowledge of additional languages is a plus.
Responsibilities:
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Monitor CCTV systems and conduct patrols
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Respond promptly to incidents and emergencies
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Ensure compliance with safety protocols
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Assist passengers with inquiries
Security Supervisor
Experienced Security Supervisors are required to oversee security operations across various metro stations. Candidates must hold a valid SIRA license and have at least five years of security experience.
Responsibilities:
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Supervise and manage security personnel
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Conduct risk assessments and implement safety measures
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Coordinate with law enforcement agencies
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Prepare and maintain security reports
Supervisor Roles
Crew Manager
Responsible for overseeing the operations of train crews, ensuring timely and safe services. Candidates should have a background in transportation management.
Responsibilities:
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Schedule and coordinate crew shifts
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Monitor crew performance
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Ensure operational protocols are followed
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Resolve operational issues efficiently
Operations Supervisor
Play a crucial role in managing day-to-day metro operations, ensuring smooth and efficient services.
Responsibilities:
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Oversee train schedules and station operations
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Manage operational staff and resources
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Implement operational procedures
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Address operational challenges
Office Staff Positions
Administrative Assistant
Support various departments within Dubai Metro. Candidates should have proficiency in office software and excellent organizational skills.
Responsibilities:
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Manage correspondence and communications
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Schedule meetings and appointments
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Maintain office files and records
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Assist in preparing reports
Customer Service Representative
Interact with passengers, addressing inquiries and resolving issues.
Responsibilities:
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Assist passengers with ticketing and route information
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Handle customer complaints
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Ensure a positive environment for passengers
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Coordinate with departments to meet passenger needs
How to Apply
Interested candidates can apply through the official Dubai Careers portal: Dubai Careers.
Steps:
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Create an account on the portal
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Select the desired position
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Upload your resume and relevant certifications
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Submit your application
Why Work with Dubai Metro?
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Professional Development: Training programs to enhance skills
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Career Growth: Opportunities for advancement
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Work Environment: Dynamic and supportive workplace
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Job Security: Stable employment with a government-managed entity
Conclusion
Dubai Metro’s recruitment drive for 2025 is a great opportunity for individuals seeking a career in transportation. With roles in security, supervision, and administrative support, there’s a suitable position for various skill sets. Join Dubai Metro and contribute to one of the world’s leading metro systems.